--- title: How do you Handle Complaints? description: If you feel your pool services are not up to satisfaction you need to make sure that when something isn’t right, you have a recourse to get it taken care of. 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By: [Alpha Omega Pools](https://www.aopools.com/blog/author/admin) Nov 25, 2012 2:12:52 PM If you feel your pool services are not up to satisfaction you need to make sure that when something isn’t right, you have a recourse to get it taken care of. If you can’t talk directly with the owner, I’d look elsewhere. If they can’t explain the problem or offer solutions, or at least be willing to find a solution if they can’t answer the question, you may not want to trust them to take care of your pool with any quality of service. Alpha Omega Pools rarely receives Complaints, if you feel something is wrong with your service, you will speak directly with the owners and the issue will be resolved in a timely manner. ## [Call for Free Estimate! 702-560-7665](tel:+17025607665) ![contact AO pools](https://www.aopools.com/hs-fs/hubfs/contact-us-ao-pools1-1.png?width=300&height=184&name=contact-us-ao-pools1-1.png) To request service or receive a free estimate, please fill out the form below and we will get in touch with you shortly.   ![click here for an online pool cleaning estimate](https://www.aopools.com/hubfs/aopools-free-estimate-1.png "click here for an online pool cleaning estimate")   ![2016 Best of Henderson Awards for Swimming Pool Repair & Service.](https://www.aopools.com/hs-fs/hubfs/2016BestofHendersonAwards-3.jpg?width=300&name=2016BestofHendersonAwards-3.jpg "2016 Best of Henderson Awards for Swimming Pool Repair & Service.") ![Thumbtack Best Pro of 2015](https://www.aopools.com/hs-fs/hubfs/thumbtack-2015-1.png?width=380&height=380&name=thumbtack-2015-1.png "Thumbtack Best Pro of 2015")   ![Calvary Chapel Green Valley](https://www.aopools.com/hs-fs/hubfs/calvarylogo-min.png?width=328&height=68&name=calvarylogo-min.png "Calvary Chapel Green Valley") **We Are Licensed and Insured! Nevada State Business License: NV20091621874 Insurance License: #0510559** ## Recommended For You [![](https://www.aopools.com/hubfs/Imported%20sitepage%20images/pool-cleaning-service1.jpg)](https://www.aopools.com/blog/my-vac-stopped-running-how-do-i-get-it-moving) [pool vac](https://www.aopools.com/blog/tag/pool-vac) [Uncategorized](https://www.aopools.com/blog/tag/uncategorized) [Frequently Asked Questions](https://www.aopools.com/blog/tag/frequently-asked-questions) [pool vac tips](https://www.aopools.com/blog/tag/pool-vac-tips) 1 Min Read ### [My Vac Stopped Running - How Do I Get It Moving?](https://www.aopools.com/blog/my-vac-stopped-running-how-do-i-get-it-moving) [Alpha Omega Pools Nov 13, 2012 5:36:35 PM](https://www.aopools.com/blog/author/admin) [![](https://www.aopools.com/hubfs/Imported_Blog_Media/pet-pool-safety-tips.jpg)](https://www.aopools.com/blog/swimming-pool-safety-tips-for-dogs) [Uncategorized](https://www.aopools.com/blog/tag/uncategorized) [Pool Maintenance](https://www.aopools.com/blog/tag/pool-maintenance) [pool maintenance](https://www.aopools.com/blog/tag/pool-maintenance-2) [Pool Safety](https://www.aopools.com/blog/tag/pool-safety) 3 Min Read ### [Swimming Pool Safety Tips for Man’s Best Friend](https://www.aopools.com/blog/swimming-pool-safety-tips-for-dogs) [Alpha Omega Pools Apr 7, 2016 1:34:41 PM](https://www.aopools.com/blog/author/admin) [![](https://www.aopools.com/hubfs/Imported%20sitepage%20images/homeowner-cleaning-pool.jpg)](https://www.aopools.com/blog/8-pool-care-mistakes) [pool cleaning](https://www.aopools.com/blog/tag/pool-cleaning) [Uncategorized](https://www.aopools.com/blog/tag/uncategorized) [Pool Maintenance](https://www.aopools.com/blog/tag/pool-maintenance) [Pools](https://www.aopools.com/blog/tag/pools) [pool maintenance](https://www.aopools.com/blog/tag/pool-maintenance-2) 2 Min Read ### [8 Pool Care Mistakes to Avoid](https://www.aopools.com/blog/8-pool-care-mistakes) [Alpha Omega Pools Feb 23, 2016 5:48:58 PM](https://www.aopools.com/blog/author/admin) --- ### **Service Area** Serving Henderson, Green Valley, Silverado Ranch, Seven Hills, McCullough Hills, Black Mountain, Paradise Hills, Highland Hills, and Mission Hills. ### **Services** Filter & Tile Cleaning Acid Wash Algae Removal Weekly Pool Maintenance Pool Draining ### **Location** We Are Licensed and Insured! Nevada State Business License: NV20091621874 Insurance License: #0510559 **© COPYRIGHT AOPOOLS 2023** ```json { "@context" : "https://schema.org", "@type" : "BlogPosting", "author" : { "@type" : "Person", "name" : "Alpha Omega Pools", "url" : "https://www.aopools.com/blog/author/admin" }, "dateModified" : "2023-03-17T10:16:20.715Z", "datePublished" : "2012-11-25T19:12:52.000Z", "headline" : "How do you Handle Complaints?", "mainEntityOfPage" : { "@id" : "https://www.aopools.com/blog/how-do-you-handle-complaints", "@type" : "WebPage" }, "publisher" : { "@type" : "Organization", "logo" : { "@type" : "ImageObject" }, "name" : "AO Pools" } } ```